Coveo is a legacy enterprise search solution that has been meeting user needs for more than 18 years now. While the tool has helped many top brands improve their productivity, it’s not the perfect solution.
Coveo users face multiple challenges with the software. Reviewing G2 and Capterra, we found that users struggle with issues like irrelevant search results, complex set-up processes, etc. If you’re a small-scale business, Coveo might be expensive for you. Plus, you might have to invest in training since the tool has a steep learning curve.
With the challenges mentioned above, using Coveo in the long term can be tricky. And that’s why you must explore our list of the top Coveo alternatives. When you read the 10th tool, you’ll be ‘almost there’ to making a purchase decision.
Why Should You Look for a Coveo Alternative?
While Coveo is a popular enterprise search tool, it has a few downsides according to user reviews on G2 and Capterra.
Steep learning curve
Complex setup
Expensive for small businesses
Inefficient search function
Top 10 Coveo Alternatives for Enterprises
Before we discuss all ten tools, here are the top three Coveo alternatives:
Findr - Best software for engineering, sales, , and CS teams looking for advanced AI search solutions
marketing
Findr tops our list of the best alternatives to Coveo. The reason is its powerful AI search, which saves 50% of your time spent on searches. Findr unifies siloed data into a knowledge ecosystem. As a result, it solves 90% of queries without escalation and helps you make decisions 10x faster.
You can ask Findr AI any work-related query and get the most accurate and reliable results. Findr’s universal search looks through all your apps, emails, Slack messages, and more to fetch relevant results. Plus, it gathers all references on a topic across your apps in a single place for easy access.
Unlike Coveo, Findr has content generation capabilities. Instead of creating documents from scratch, you can use AI to generate them. Also, you can generate notes, summaries, and long-form blogs.
Findr also enables you to build custom AI assistants that you train on specialized knowledge. For instance, you can create and train a bot with HR policy datasets. Thus, whenever an employee wants to know about HR policy, the bot drafts the perfect answer from the knowledge base.
Unlike Coveo, Findr offers on-demand integrations along with a built-in integration library. It connects with platforms like GitHub, Asana, Gmail, Notion, Slack, Shortcut, and more.
Regarding security, Findr does not index and store data like Coveo. It uses real-time APIs and ensures data privacy. Plus, it is ISO and SOC 2 certified. Despite these robust features, setting up Findr is hassle-free. It becomes instantly available for use. The best part is you get this feature-rich tool at an affordable price.
Key features
- Predictive search and smart recommendations
- Create custom AI assistants
- Universal search
- Role-based access controls
- Feedback-based AI improvement
- Real-time API with no data retention
- Product roadmaps
- Quick setup
- On-demand integrations
- Self-hosting capabilities
- Unlimited connections per app
- AI-led content generation
Pricing
- Pro Plan: $10/ month with unlimited universal search, chat, and access to all integrations
- Team Plan: $15/member/month with access to everything in Pro plus workplace analytics and admin roles
- Enterprise Plan: Custom pricing with access to all features, self-hosting, and white labeling
🔖Learn why Findr is a better alternative to Coveo in this Findr vs. Coveo comparison.
Elasticsearch – Good software for large enterprises with workplace search and cloud monitoring needs
Elastic is an AI search engine and observability platform that enables quick data retrieval. It streamlines development processes and workplace operations with faster search and a self-service knowledge base.
Key features
- Searchable snapshots
- Built-in search analytics
- Personalized AI recommendations
Pricing
Elasticsearch mentions a minimum pricing plan. As you use more features, the price increases
- Standard: Starts at $95/ month with limited search features and basic support
- Gold: Starts at $109/ month with search retrievers, behavioral analytics dashboard, etc. No access to semantic search and searchable snapshots
- Platinum: Starts at $125/ month with no playground for RAG building, searchable snapshots, etc.
- Enterprise: Starts at $175/ month with access to all features
Bloomreach – Best for eCommerce personalization
Bloomreach AI unifies personalized marketing, product discovery, and conversational shopping for eCommerce businesses. It integrates real-time customer and product data to enhance site search experience.
Key features
- Loomi AI for dynamic product recommendations
- Automatic highlighting for seasonal products
- Automated SEO and content management system
Pricing
Undisclosed
Yext – A unified platform for marketing, support, eCommerce search and workplace search
Yext’s natural language AI-powered search enhances site and workplace search. It centralizes company information and helps you pull docs, blogs, featured snippets, bios, and more.
Key features
- Multi-algorithm search for Google-like search experience
- Content management system
- Schedule content updates
Pricing
Yext offers enterprise search packages that include auto-suggest, search analytics, and more. The pricing for Yext Search for WordPress includes:
- Base: $71/month with 5000 annual searches, faceted search, auto-suggest and autocomplete, and basic support
- Growth: $167/month with 20000 annual searches and the same features as the base plan
- Pro: $500/month with 50000 annual searches plus the same features as Base and Growth plans
- Enterprise: Custom pricing
Algolia – Good software for startups looking to enhance site or app search experience
Algolia is a developer-friendly AI search suite. You can add Algolia’s search API to sites or apps to deliver quality customer experience.
Key features
- Personalized search results, product listings, and recommendations
- Automated synonym detection
- Dynamic re-ranking to boost popular content
Pricing
- Build: Free with up to 10k searches/month, 1M records, and AI features to test
- Grow: Free/ Pay-as-you-go with free 10k searches/month and $0.50 per additional 1k search requests. Includes 100k records and $0.40 per additional 1k records/month
- Premium: Annual plan. Includes AI features, keyword search, and merchandising studio
- Elevate: Annual plan. Includes full AI with neural search
Guru – Good software for teams with knowledge management needs
Guru combines enterprise search, wiki, and intranet. Guru’s AI centralizes your emails, chats, docs, and apps and brings you relevant content based on your query—project details, role, location, history, etc.
Key features
- Personalized instant answers
- AI training center to improve search results
- Automated knowledge base clean-up
Pricing
- Free: 30-day trial
- All-in-one: $18/user/month, including enterprise search + intranet + wiki
- Enterprise: Custom pricing
Luigi’s Box – Good software for eCommerce product discovery and search personalization
Luigi’s Box is a product search and discovery platform for e-commerce businesses. It helps offer a personalized search experience and enhances the relevance of content that customers see.
####Key features
- Product search and discovery
- Personalized recommendations
- Search and discovery analytics
####Pricing
- Self-service: €1.7 per 1000 units. Includes a self-service guide, standard support, 500k units limit, and self-service integration
- Advanced: €2.2 per 1000 units. Includes custom integrations, 1M units limit, premium support, and customized design
- Enterprise: Custom pricing with unlimited units, customized solution, VIP support, and customer success manager
Outmind – Good software for workplace search and team management
Outmind is an AI search assistant that searches internal data on your behalf and brings what you’re looking for. It extracts information, answers queries, and summarizes documents and conversations.
Key features
- Integrated OCR to search scanned PDFs
- Customizable keyword shortcut
- Reference information identification
Pricing
Undisclosed
Clerk.io – Good software for eCommerce personalization
Cleark.io is an eCommerce search engine that lets you personalize customer search experiences. It automatically recognizes user search intent and brings the most relevant search results.
Key features
- Faceted search with filtering options
- Built-in synonym detection
- Intelligent autocorrect
Pricing
Custom pricing. Clerk.io offers usage-based pricing for search, recommendations, email, and audience.
Lucidworks Fusion – Best for eCommerce search and personalization
Lucidworks is an AI search platform that offers employees and customers a seamless user experience. It uncovers insights from user signals and provides them with relevant content in real time.
Key features
- Product discovery for eCommerce sites
- Personalized recommendations
- Knowledge management
Pricing
Undisclosed
Features to Look for in a Coveo Alternative
Whether you’ve already chosen a specific software or not, make sure to look for these features before making your final call.
- Hassle-free setup: Choose a tool that does not demand too much of your time and effort to set up. It should be available within minutes
- Automatic real-time data update: Make sure the tool you choose does not require manual intervention to update new or modified data
- Integrations: Choose tools that seamlessly connect with your existing tech stack. Also, if the tool offers integrations on request, there’s nothing like it
- Powerful search: Pick a tool that gives you relevant search results. The AI search tool should analyze search queries and provide personalized results and recommendations to meet user needs
- Ease of use: Make sure the tool you choose is user-friendly. It should take minimum time and effort for your team to adapt to it
- Security features: Pick a tool that does not store your company information. Also, look for robust role-based access and permissions
- Affordability: Choose a tool that fits your budget as well as provides all the features you’re looking for
Choose the Best Alternative to Coveo
We hope you’ve got some clarity about which Coveo alternative to choose for your business. While all of our top ten tools are remarkable, they can be your best fit only if they meet your needs.
For instance, if you’re looking for a feature-rich workplace search tool, Lucidworks is not the best choice as it is ideal for eCommerce search.
If you want our recommendation to make an informed choice, we would suggest trying Findr. Ask why? Because Findr’s easier to use and offers more features than Coveo. It uses real-time APIs, sets up quickly, doesn’t retain data, provides integrations on request, and more.
The best part? All of its robust features are available at an affordable price. In short, it’s perfect for any business type.
So, why wait?
FAQs
What does Coveo software do?
Coveo is an enterprise search solution that has been in use for over 18 years. It helps companies improve productivity by providing search capabilities across various data sources. While specific details aren't provided in the article, enterprise search solutions typically help organizations find and retrieve information from multiple internal and external sources.
Which is the best Coveo alternative?
Findr is the top alternative to Coveo. The reasons include:
- Powerful AI search that saves 50% of search time
- Ability to solve 90% of queries without escalation
- Universal search across apps, emails, and messages
- Content generation capabilities
- Custom AI assistants
- On-demand integrations
- Strong security features (real-time APIs, ISO and SOC 2 certified)
- Easy setup and affordable pricing
